Privacy Policy

Last updated: date to be inserted

Ekam Samsthan is a not-for-profit company incorporated under Section 8 of the Companies Act, 2013. At Ekam Samsthan, we care about the privacy of your data and are committed to protecting it. This Privacy Notice ("Notice") is here to help you understand how your personal data is processed and what happens to it when you use the Ekam Samsthan website located at www.ekamsamsthan.org and its sub-pages ("Website").

1. Who we are

We are Ekam Samsthan, the data controller for the data processing related to the use of the Website. In this document we refer to ourselves as "Ekam Samsthan", "we" or "us". You may contact us by email at Email ID to be inserted in case you have any questions in relation to your personal data.

2. What kinds of data we process

Generally, you may browse the Website without providing us with your personal data. However, if you want to use all features of the Website, we will ask you to provide some of your personal data. Keep in mind that when you access our Website we will automatically receive certain technical data, which does not constitute personal data until you provide us additional data about yourself.

2.1. Automatically collected data. We need this data to operate, maintain and improve our Website and services. Such data includes:

• Technical data: device type, device operating system, mobile service carrier, device ID, location, browser language, demographics.
• Usage data: screens opened, features used, content viewed, areas of the site visited.

2.2. Data you give us. If you want to use all Website features you will need to provide some personal data. Such data includes:

• Contact data: phone number, email address, name, city, state, country.
• Registration data for darshan, sevas and offerings: name, email, gender, country, and the details needed to issue a receipt.

3. Why we use your data

3.1. To provide you with access to the Website. When it comes to the processing of your personal data we have two main purposes. The first is providing you with access to our Website so that you can browse its pages and see what is displayed on it. The second is providing you the features of the site, such as registering for a darshan or seva, making an offering, or contacting us. When we process your personal data for the purposes described above we rely on the performance of a contract as the legal ground for the processing.

3.2. To improve our Website. We may use some of your personal data to improve our Website, to make analyses including anonymisation and aggregation of personal data, to develop new services, and to enforce our Terms and Conditions. We rely on legitimate interest as the legal ground for processing when we use your data for processing activities which do not override your rights and freedoms.

3.3. Communications. In case you provide us with your consent, we will use your data to send you information about darshan dates, sevas and activities of Ekam Samsthan. If we use consent as the legal basis for processing, you will have a choice to opt out from any processing activity. You may withdraw your consent at any time by sending an email to us at Email ID to be inserted.

3.4. To comply with our legal obligations. Legislation may require us to process some of your personal data. If it does, we will process it to comply with our legal obligations.

4. Do we use cookies?

A cookie is a piece of data stored on the user's hard drive containing information about the user. Usually, we use cookies for analytical purposes.

If you want to manage cookies, the links below provide information about cookie settings for the common browsers:

• Firefox
• Microsoft Edge
• Chrome
• Safari

You can also opt out by writing to Email ID to be inserted.

5. How we share and disclose data

We may share your personal data under the following conditions:

5.1. Safety, legal purposes and law enforcement. We will disclose your personal data to third parties to the extent necessary to:

• comply with a government request, a court order or applicable law;
• defend ourselves against third-party claims;
• assist in fraud prevention or investigation.

5.2. Transfers. We will not sell your personal data to any company or organisation. However, we may transfer your personal data to a successor entity. In such event, we will notify you before your personal data is transferred and becomes subject to a different privacy statement.

5.3. With your consent. In cases where you have provided your consent, we may share your personal data as described at the time of consent.

5.4. Service providers. We use third-party service providers, including payment gateway and website hosting providers. We may share a limited amount of personal data with them. We make sure our contracts use appropriate technical and operational safeguards.

6. How we handle your data

6.1. Security. We provide industry-standard physical, electronic and procedural safeguards to protect the personal data we process and maintain. For example, data which we receive is available only to authorised personnel, and we use encryption to make sure your personal data is protected. If you have reason to believe that your interaction with our Website is no longer secure, please immediately notify us by contacting us in writing at Email ID to be inserted.

6.2. Retention of your personal data. We retain your personal data for as long as necessary to fulfil the purposes described in this Notice. Usually, the retention period of your personal data does not exceed 12 months. Please note that we may keep some data for our backups and to comply with our legal obligations, including the retention of receipts and financial records for the periods required by law.

7. How you can manage your personal data

If you would like to access, review, update, rectify or delete any personal information we hold about you, or exercise any other of your rights such as the right to object to or restrict processing and the right to data portability, you can email us at Email ID to be inserted. In case you are unhappy with how we handle your data, you have the right to lodge a complaint with a supervisory authority.

8. Policy towards minors

We do not knowingly process personal data from anyone under the age of 16. If you are under 16, please do not attempt to send any personal data to us. If we learn that we have collected personal data from a child, we will delete that information as quickly as possible. If you believe that a child has disclosed data to us, please contact us at Email ID to be inserted.

9. How we update this Notice

Applicable law and our practices change over time. If we decide to update our Privacy Notice, we will post the changes on our Website. If we materially change the way in which we process your personal data, we will notify you before implementing any changes and, where legally required, we will request your consent. We strongly encourage you to read our Privacy Notice and keep yourself informed of our practices.